How do I file a complaint against Verizon Fios?

How do I file a complaint against Verizon Fios?

Re: How can I file a complaint against Verizon Fios? http://www.fcc.gov file an online complaint.

Who can I complain to about Verizon?

Verizon Wireless complaints contacts

• Call Customer Care on 1 (800) 922-0204.
• Visit Customer Care Contact Form.
• Visit Customer Support.
• Tweet Verizon Wireless Customer Care.
• Watch Verizon Wireless.
• Tweet Verizon Wireless.
• Follow Verizon Wireless.
• Follow Verizon Wireless.

Does Verizon Fios have good customer service?

Verizon has consistently been voted number one for customer satisfaction from consumers and experts alike. Our commitment to providing premium internet, TV and phone services coupled with strong business ethics is what sets us apart from the pack.

Why is my Verizon Fios lagging?

High Packet Loss and Lag While Gaming on Verizon Fios High packet loss and lag is your enemy when using bandwidth-intensive applications such as online gaming, streaming or VoIP calls. This is usually generated by network congestion.

How do I talk to a live person at Verizon FIOS?

You can call 800-837-4966 at any time or download the My Fios app to call a Tech Support Pro agent directly.

Is Verizon FIOS really fiber-optic?

Unlike cable, Fios is built on a 100% fiber-optic network. So, whether you have next-generation 5G Home Internet, the screaming speeds of Verizon Fios or the amazing performance of Verizon DSL, you’ll get a fast, reliable internet connection.

How do I stop FiOS buffering?

Solving FiOS Streaming Problems and Avoiding Future Occurences

1. Reboot your router and the device you’re streaming from (computer, tablet, phone, etc.).
2. Move closer to the wireless router.
3. Close any background programs that might be using bandwidth.

Why is Verizon FiOS so bad?

Perhaps the most egregious customer complaint about Verizon Fios is the tendency for the company to charge customers for services they didn’t sign up for or wanted to use. It’s not uncommon (though it is unfortunate) for companies to raise the prices of their subscription services from time to time.

What is ververizon FiOS?

Verizon Fios is a fiber optic service that provides internet, TV and phone services. The company offers several plans so you can find one with speeds that work for your household. Whether you and your family love to stream movies, play games online or just browse the internet, there’s a plan that fits your needs.

Is Verizon FiOS raising bill without notifying customers?

However, this is a separate issue – many customers discovered that Verizon Fios was raising their bill by a few dollars every month or even every week without notifying them. When they pressed the issue, Verizon Fios customer representatives often cited their agreement and the right they had to raise prices due to increasing upkeep costs.

Can fairshake help you with Verizon FiOS?

If so, FairShake may be able to help. A startlingly common complaint about Verizon Fios involved customers seeing sharp upticks in their monthly bill. This is actually a common complete for most big telecommunications companies, although such price hikes are usually accompanied by added products or services not asked for.